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Before you activate, please read!
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| This is an IoT device — not a cell phone. It does not operate on normal cell phone, smartphone, or broadband plans. It connects only on a Machine-to-Machine (M2M) / IoT plan. |
3 THINGS YOU MUST GET RIGHT
1 – Ask Verizon for an unrestricted M2M / IoT plan by name.
It must allow mobile-terminated (MT) connections — this is the only plan type that will activate the device. No other plan will work.
2 – Confirm your account supports M2M/IoT before the line is added.
It isn’t enabled on every account — your Verizon account manager can turn it on if needed.
3 – Activate through your Verizon Business account manager.
Find them in your My Business Account. New account? Tell Verizon up front you need M2M/IoT for an IoT device. Don’t use retail or consumer channels.
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PMI devices are NOT supported by the following plans:
✕ Fixed Wireless Access (FWA)
✕ Mobile Broadband ✕ Smartphone / consumer plans ✕ Cat M1 / LTE-M or NB-IoT plans |
| ACTIVATION DETAILS — PROVIDE THESE TO VERIZON | |
| Static IP | Yes |
| Device S/N | These values are printed on the Product Information Card included in the box with your unit.
Can’t locate the card? Contact tech support: |
| Modem IMEI | |
| SIM ICCID | |
| IMPORTANT! Once you receive the information back from your Verizon rep — including the device IP address(es) and APN, contact PMI so we can verify your connection before the unit ships:
Phone: 1-800-296-4120
Email: support@powermonitors.com |
*PMI will hold your unit for up to 5 business days to confirm the cellular connection is working as intended before shipping. If we do not hear back within this timeframe, your device will be shipped without activation.
If you prefer to have your unit shipped sooner without activation, please let us know.
| Issues? Contact our tech support team at 1-800-296-4120 or support@powermonitors.com. |
