Contact PMI
Send a message below, call 800.296.4120, or email us. You’ll always reach a real person on the PMI team, whether that’s sales, technical support, or administrative staff.
Send Us a Message
Contact form messages typically receive a response within one business day.
Prefer to talk now? Call 800.296.4120. A real person answers 24/7.
Not sure who to contact?
Here's a quick guide for where to direct your question. Any route reaches a real person on the PMI team.
Contact Sales
Pricing, availability, and quotes on the Bolt, Seeker, and Revolution recorders, or the Merlin™ analytics platform.
Technical Support
Troubleshoot an instrument, interpret recorded data, or diagnose a power quality event.
Available 24 / 7 for urgent field issues.
Training & Learning
Free educational resources taught by PMI engineers.
Self-Service Resources
Before reaching out, you may find your answer in one of PMI's free educational resources. The PMI Power Quality Library contains 425+ technical white papers covering voltage sags, harmonics, flicker, DER interconnection testing, IEEE 1547 and 2800 compliance, and dozens of other power quality topics.
Our training hub offers PDH-eligible live webinars, on-demand classes, and step-by-step support articles taught by PMI engineers. Utility teams can also arrange on-site training at their own facility.
Visit Us in the Shenandoah Valley
Power Monitors, Inc. is headquartered at 800 N Main St, Mt Crawford, Virginia 22841. Every PMI power quality recorder, analyzer, and monitor is designed and manufactured at this facility.
If you'd like to visit, tour our manufacturing floor, or meet the engineering team behind your instrument, please call 800.296.4120 ahead to schedule an appointment.