Not Sure Who to Contact?
Whether you send a message through the form above, call 800.296.4120, or email sales@powermonitors.com or support@powermonitors.com, you will always reach a real person on the PMI team — whether that is sales, technical support, or administrative staff. Here is a quick guide for where to direct your question.
Contact Sales
For product pricing, availability, quotes, and volume orders on the Bolt, Seeker, and Revolution recorders, or the Merlin analytics platform.
Technical Support
For help troubleshooting an instrument, interpreting recorded data, firmware updates, or diagnosing a power quality event. Available 24 / 7 for urgent field issues.
Training & Learning
Interested in webinars, on-site training, or browsing our 425+ white paper library? Free educational resources for utility engineers.
Self-Service Resources
Before reaching out, you may find your answer in one of PMI’s free educational resources. The PMI Power Quality Library contains 425+ technical white papers covering voltage sags, harmonics, flicker, DER interconnection testing, IEEE 1547 and 2800 compliance, and dozens of other power quality topics.
Our training hub offers PDH-eligible live webinars, on-demand classes, and step-by-step support articles taught by PMI engineers. Utility teams can also arrange on-site training at their own facility.
Visit Us in the Shenandoah Valley
Power Monitors, Inc. is headquartered at 800 N Main St, Mt Crawford, Virginia 22841. Every PMI power quality recorder, analyzer, and monitor is designed and manufactured at this facility.
If you would like to visit, tour our manufacturing floor, or meet the engineering team behind your instrument, please call 800.296.4120 ahead to schedule an appointment.
