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Last updated October 9, 2023
This privacy notice for Power Monitors, Inc (“we,” “us,” or “our”), describes how and why
we might collect, store, use, and/or share (“process”) your information when you use our
services (“Services”), such as when you:

  1. Download and use our mobile applications, or any other application
    of ours that links to this privacy notice.
  2. Engage with us in other related ways, including any sales, marketing, or
    events.
    Questions or concerns? Reading this privacy notice will help you understand your
    privacy rights and choices. If you do not agree with our policies and practices, please do
    not use our Services. If you still have any questions or concerns, please contact us at
    support@powermonitors.com or (540) 434-4120.
    SUMMARY OF KEY POINTS
    What personal information do we process? When you visit, use, or navigate our
    Services, we may process personal information depending on how you interact with us
    and the Services, the choices you make, and the products and features you use.
    Do we process any sensitive personal information? We do not process sensitive
    personal information.
    Do we receive any information from third parties? We do not receive any information
    from third parties.
    How do we process your information? We process your information to provide, improve,
    and administer our Services, communicate with you, for security and fraud prevention,
    and to comply with local, state and federal law. We may also process your information
    for other purposes with your consent. We process your information only when we have a
    valid legal reason to do so.
    In what situations and with which parties do we share personal information? We may
    share information in specific situations and with specific third parties.
    How do we keep your information safe? We have organizational and technical
    processes and procedures in place to protect your personal information. However, no
    electronic transmission over the internet or information storage technology can be
    guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,
    cybercriminals, or other unauthorized third parties will not be able to defeat our security
    and improperly collect, access, steal, or modify your information.
    What are your rights? Depending on where you are located geographically, the
    applicable privacy law may mean you have certain rights regarding your personal
    information.
    How do you exercise your rights? The easiest way to exercise your rights is by
    submitting a data subject access request, or by contacting us. We will consider and act
    upon any request in accordance with applicable data protection laws.
    TABLE OF CONTENTS
  3. WHAT INFORMATION DO WE COLLECT?
  4. HOW DO WE PROCESS YOUR INFORMATION?
  5. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
  6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
  7. HOW LONG DO WE KEEP YOUR INFORMATION?
  8. HOW DO WE KEEP YOUR INFORMATION SAFE?
  9. DO WE COLLECT INFORMATION FROM MINORS?
  10. WHAT ARE YOUR PRIVACY RIGHTS?
  11. CONTROLS FOR DO-NOT-TRACK FEATURES
  12. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
  13. DO WE MAKE UPDATES TO THIS NOTICE?
  14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
  15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
  16. WHAT INFORMATION DO WE COLLECT?
    Personal information you disclose to us.
    In Short: We collect personal information that you provide to us.
    We collect personal information that you voluntarily provide to us when you express an
    interest in obtaining information about us or our products and Services, when you
    participate in activities on the Services, or otherwise when you contact us.
    Sensitive Information. We do not process sensitive information.
    Application Data. If you use our application(s), we also may collect the following
    information if you choose to provide us with access or permission:
  17. Mobile Device Access. We may request access or permission to certain features
    from your mobile device, including your mobile device’s location and other
    features. If you wish to change our access or permissions, you may do so in your
    device’s settings.
    This information is primarily needed to maintain the security and operation of our
    application(s), for troubleshooting, and for our internal analytics and reporting
    purposes.
  18. HOW DO WE PROCESS YOUR INFORMATION?
    In Short: We process your information to provide, improve, and administer our Services,
    communicate with you, for security and fraud prevention, and to comply with law. We
    may also process your information for other purposes with your consent.
  19. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
    In Short: We may share information in specific situations described in this section
    and/or with the following third parties.
    We may need to share your personal information in the following situations:
  20. Business Transfers. We may share or transfer your information in connection
    with, or during negotiations of, any merger, sale of company assets, financing, or
    acquisition of all or a portion of our business to another company.
  21. Business Partners. We may share your information with our business partners to
    offer you certain products, services, or promotions.
  22. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
    In Short: We may use cookies and other tracking technologies to collect and store your
    information.
    We may use cookies and similar tracking technologies (like web beacons and pixels) to
    access or store information. Specific information about how we use such technologies
    and how you can refuse certain cookies is set out in our Cookie Notice.
  23. HOW LONG DO WE KEEP YOUR INFORMATION?
    In Short: We keep your information for as long as necessary to fulfill the purposes
    outlined in this privacy notice unless otherwise required by law.
    We will only keep your personal information for as long as it is necessary for the
    purposes set out in this privacy notice, unless a longer retention period is required or
    permitted by law (such as tax, accounting, or other legal requirements). When we have
    no ongoing legitimate business need to process your personal information, we will
    either delete or anonymize such information, or, if this is not possible (for example,
    because your personal information has been stored in backup archives), then we will
    securely store your personal information and isolate it from any further processing until
    deletion is possible.
  24. HOW DO WE KEEP YOUR INFORMATION SAFE?
    In Short: We aim to protect your personal information through a system of
    organizational and technical security measures.
    We have implemented appropriate and reasonable technical and organizational security
    measures designed to protect the security of any personal information we process.
    However, despite our safeguards and efforts to secure your information, no electronic
    transmission over the Internet or information storage technology can be guaranteed to
    be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or
    other unauthorized third parties will not be able to defeat our security and improperly
    collect, access, steal, or modify your information. Although we will do our best to
    protect your personal information, transmission of personal information to and from our
    Services is at your own risk. You should only access the Services within a secure
    environment.
  25. DO WE COLLECT INFORMATION FROM MINORS?
    In Short: We do not knowingly collect data from or market to children under 18 years of
    age.
    We do not knowingly solicit data from or market to children under 18 years of age. By
    using the Services, you represent that you are at least 18 or that you are the parent or
    guardian of such a minor and consent to such minor dependent’s use of the Services. If
    we learn that personal information from users less than 18 years of age has been
    collected, we will deactivate the account and take reasonable measures to promptly
    delete such data from our records. If you become aware of any data we may have
    collected from children under age 18, please contact us at (540) 434-4120 or
    support@powermonitors.com.
  26. WHAT ARE YOUR PRIVACY RIGHTS?
    In Short: You may review, change, or terminate your account at any time.
    Withdrawing your consent: If we are relying on your consent to process your personal
    information, which may be express and/or implied consent depending on the applicable
    law, you have the right to withdraw your consent at any time. You can withdraw your
    consent at any time by contacting us by using the contact details provided in the
    section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.
    However, please note that this will not affect the lawfulness of the processing before its
    withdrawal nor, when applicable law allows, will it affect the processing of your personal
    information conducted in reliance on lawful processing grounds other than consent.
    If you have questions or comments about your privacy rights, you may email us at
    support@powermonitors.com.
  27. CONTROLS FOR DO-NOT-TRACK FEATURES
    Most web browsers and some mobile operating systems and mobile applications
    include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy
    preference not to have data about your online browsing activities monitored and
    collected. At this stage no uniform technology standard for recognizing and
    implementing DNT signals has been finalized. As such, we do not currently respond to
    DNT browser signals or any other mechanism that automatically communicates your
    choice not to be tracked online. If a standard for online tracking is adopted that we must
    follow in the future, we will inform you about that practice in a revised version of this
    privacy notice.
  28. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
    In Short: Yes, if you are a resident of California, you are granted specific rights regarding
    access to your personal information.
    California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits
    our users who are California residents to request and obtain from us, once a year and
    free of charge, information about categories of personal information (if any) we
    disclosed to third parties for direct marketing purposes and the names and addresses
    of all third parties with which we shared personal information in the immediately
    preceding calendar year. If you are a California resident and would like to make such a
    request, please submit your request in writing to us using the contact information
    provided below.
    If you are under 18 years of age, reside in California, and have a registered account with
    Services, you have the right to request removal of unwanted data that you publicly post
    on the Services. To request removal of such data, please contact us using the contact
    information provided below and include the email address associated with your account
    and a statement that you reside in California. We will make sure the data is not publicly
    displayed on the Services, but please be aware that the data may not be completely or
    comprehensively removed from all our systems (e.g., backups, etc.).
  29. DO WE MAKE UPDATES TO THIS NOTICE?
    In Short: Yes, we will update this notice as necessary to stay compliant with relevant
    laws.
    We may update this privacy notice from time to time. The updated version will be
    indicated by an updated “Revised” date and the updated version will be effective as
    soon as it is accessible. If we make material changes to this privacy notice, we may
    notify you either by prominently posting a notice of such changes or by directly sending
    you a notification. We encourage you to review this privacy notice frequently to be
    informed of how we are protecting your information.
  30. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
    If you have questions or comments about this notice, you may email us at
    support@powermonitors.com or contact us by post at:
    Power Monitors, Inc
    800 N Main Street
    Mt Crawford, VA 22841
    United States
  31. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
    Based on the applicable laws of your country, you may have the right to request access
    to the personal information we collect from you, change that information, or delete it. To
    request to review, update, or delete your personal information, please fill out and submit
    a data subject access request.

Have a PQ question? Ask Merlin™ — free. Send it to askmerlin@powermonitors.com or text (540) 383-3144.

Power Monitors, Inc. — Tools you Need. People you Trust.

Power Monitors, Inc. is an industry-leading product design and manufacturing firm based in Mt. Crawford, Virginia. PMI® strives to solve power quality problems by listening to our customers and working with them to design and manufacture products. Total customer satisfaction is the primary goal of all PMI® staff.

24/7 Tech Support 800.296.4120

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